PRIVACY POLICY

Last updated: April 27, 2026

1. INTRODUCTION

Welcome to AVELIN AI. This Website Privacy Policy ("Policy") describes how AVELIN AI L.L.C-FZ ("Company," "we," "us," or "our") collects, uses, protects, and discloses your personal information when you visit our public marketing website located at avelin.ai (the "Website").

Please note that this Policy applies solely to visitors of our Website. If you log in to use our AI orchestration platform (AVELIN GPT) or our Model Context Protocol (MCP) integrations, your data is governed by our separate Platform Privacy Policy and Terms of Use.

By accessing or using our Website, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Policy.

2. THE INFORMATION WE COLLECT

We believe in data minimization. We only collect the information that is strictly necessary to communicate with you and to ensure our Website functions properly.

A. Information You Voluntarily Provide to Us

When you interact with our Website—such as by filling out a contact form, requesting a demo, or reaching out to our sales team—we collect the personal information you explicitly provide to us. This includes:

  • First and Last Name
  • Business Email Address
  • Telephone Number
  • Company Name
  • Any additional information you choose to include in the contents of your message.

B. Information We Collect Automatically

When you visit, navigate, or interact with our Website, we automatically collect certain technical information about your device and browsing actions. This information does not reveal your specific identity but is used for analytics and security. This includes:

  • Internet Protocol (IP) address
  • Browser type and version
  • Operating system and device characteristics
  • Referring URLs and exit pages
  • Time and date of your visit, and the pages you viewed

3. HOW WE USE YOUR INFORMATION

We process your personal information for specific business purposes, including:

  • To Provide Customer Support and Respond to Inquiries: To respond to the questions, demo requests, and inquiries you submit via our contact forms.
  • To Send Administrative and Marketing Communications: To send you updates about AVELIN AI, provided you have opted-in to receive such communications (you may opt out at any time).
  • To Analyze and Improve Our Website: To monitor Website traffic, understand user engagement, and optimize our Website's user interface and performance.
  • To Protect Our Business: To detect, prevent, and address technical issues, fraud, or potential security breaches.

4. LEGAL BASES FOR PROCESSING (For EU/UK Users)

If you are visiting our Website from the European Economic Area (EEA) or the United Kingdom (UK), our legal basis for collecting and processing your personal data depends on the context in which we collect it:

  • Consent: We process your contact form submissions based on your explicit consent when you voluntarily provide your details to us.
  • Legitimate Interests: We process automated analytics data based on our legitimate business interest in analyzing website traffic, improving our marketing efforts, and securing our Website.

5. COOKIES AND GOOGLE ANALYTICS

Our Website uses cookies and similar tracking technologies to enhance user experience and analyze Website traffic.

Specifically, we use Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to help us analyze how users interact with the site. We do not use this data for cross-context behavioral advertising, nor do we sell this data to external ad networks.

6. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information. We only share your data in the following strictly limited circumstances:

  • Service Providers: We may share data with trusted third-party vendors who perform services on our behalf, such as website hosting providers, email delivery services, and analytics providers (e.g., Google Analytics). These providers are contractually bound to protect your data and may not use it for their own purposes.
  • Business Transfers: If AVELIN AI is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental request, or to protect the rights, property, and safety of AVELIN AI, our users, or the public.

7. DATA RETENTION POLICY

We retain the personal information collected through our Website for a strictly limited period. Any personal data submitted to us (such as contact form inquiries) is retained for a maximum of three (3) years from the date of your last interaction with us.

Once this 3-year period expires, your personal information will be securely deleted or irreversibly anonymized, unless a longer retention period is mandated by law, tax regulations, or ongoing legal proceedings.

8. DATA SECURITY AND INTERNATIONAL TRANSFERS

We have implemented reasonable, industry-standard technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Because AVELIN AI is headquartered in the United Arab Emirates and utilizes global cloud infrastructure, your personal information may be transferred to, stored, and processed outside of your country of residence. By using our Website, you consent to the transfer of your data to these global locations, subject to the security measures outlined in this Policy.

9. THIRD-PARTY LINKS

Our Website may contain links to third-party websites, plug-ins, or applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

10. CHILDREN'S PRIVACY

Our Website and B2B services are not intended for or directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can delete the data.

11. YOUR PRIVACY RIGHTS

Depending on your geographic location, you may have specific rights regarding your personal information, including the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request that we correct any inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): Request the deletion of your personal data before our standard 3-year retention period expires.
  • Restriction: Request that we restrict the processing of your data.
  • Withdraw Consent: Withdraw your consent to our processing of your data at any time (this will not affect the lawfulness of processing based on consent before its withdrawal).

To exercise any of these rights, please email us at hello@avelin.ai. We will verify your identity and respond to your request in accordance with applicable data protection laws.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Website Privacy Policy from time to time to reflect changes in our practices or relevant laws. We will notify you of any material changes by updating the "Last updated" date at the top of this Policy. We encourage you to review this Policy periodically.

13. CONTACT US

If you have any questions, comments, or concerns regarding this Website Privacy Policy or our data practices, please contact us at:

AVELIN AI L.L.C-FZ Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba Dubai, Dubai 00000 United Arab Emirates

Email: hello@avelin.ai